db677 Terms and Conditions

1. General Provisions and Definitions

These terms and conditions ("Terms") form a legally binding agreement between db677 ("Platform", "we", "us") and the user ("you", "member"). By accessing db677 via its website, mobile version, or any other digital channel, or by using any of its services, you are automatically considered to have accepted these Terms.

The key terms used in these conditions are defined below:

• "Platform" — all web services, games, bonuses, and related services of db677.
• "Member" or "User" — any person who uses the Platform through a registered account.
• "Account" — a personal profile registered on the Platform in the member's name.
• "Wager" or "Bet" — a monetary stake placed by a user on any game or sporting event.
• "Wagering Requirement" — the condition requiring a specified amount of bets to be placed before bonus funds become withdrawable.

db677 is committed to providing a safe and responsible online gaming environment. The Platform operates using SSL encryption and follows fair play principles.

2. Account Registration and Eligibility

The following eligibility criteria must be met to open an account and use services on db677:

• You must be 21 years of age or older.
• You must be a person with full legal capacity.
• You are registering on your own behalf and not on behalf of any third party.
• All information you provide must be accurate, complete, and up to date.
• You must not have any previously banned account on db677.

2.1 One Account Policy

Each member may open only one account. Creating multiple accounts under the same person's name is strictly prohibited. If multiple accounts are detected, all associated accounts will be closed immediately and any bonuses or winnings held in them may be forfeited.

2.2 Identity Verification

db677 reserves the right to verify a user's identity at any time. The verification process may require submission of a national ID card, proof of date of birth, or other documents. Withdrawals or certain services may be temporarily suspended until verification is complete.

3. Age Verification and Responsible Gaming

db677 is strictly committed to preventing minors from gaming. This Platform is for users aged 21 and above only.

We believe that informed and controlled gaming can be a healthy form of entertainment. However, when gaming becomes an addiction, it can have harmful effects on personal and family life. For this reason, db677 offers the following responsible gaming features:

• The ability to request a temporary or permanent suspension of your account.
• The ability to set daily, weekly, or monthly deposit limits.
• Access to professional assistance through the support team if you experience any issues.

To learn more about responsible gaming, visit our Responsible Gaming page.

4. Deposit and Withdrawal Policy

4.1 Accepted Payment Methods

db677 only accepts transactions through the following mobile banking methods: bKash, Nagad, Rocket, and Upay. Rocket is the mobile wallet service of Dutch-Bangla Bank. db677 will not be responsible for funds sent through any other method.

4.2 Deposit Terms

• Minimum deposit amount: ৳300 (for each method).
• Deposits must be made from a mobile banking account registered in the member's own name.
• Funds will be credited to the account once the deposit is successfully confirmed.
• Report any deposit-related issues to the support team immediately.

4.3 Withdrawal Terms

• Minimum withdrawal amount: ৳800.
• Withdrawals are generally processed within 10 to 45 minutes.
• Full account verification is required before submitting a withdrawal request.
• Withdrawals can only be made to the same mobile banking number used for the deposit.
• db677 may request additional verification before processing a withdrawal if necessary.

5. Bonus and Promotion Terms

It is mandatory to read the following terms carefully before using any bonuses or promotions available on db677.

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to ৳10,000. For example: if you deposit ৳1,000, you will receive a ৳1,500 bonus and your total balance will be ৳2,500. If you deposit ৳14,000, the bonus will be capped at ৳10,000 and your total balance will be ৳24,000.

5.2 Wagering Requirement

A 15x wagering requirement must be met before bonus funds become withdrawable. The wagering amount is calculated based on the bonus amount only — the deposit amount is not included. Example: ৳1,500 bonus × 15 = a total of ৳22,500 in bets must be placed before bonus winnings can be withdrawn.

5.3 General Bonus Terms

• Each bonus offer may be used only once, unless otherwise stated.
• Bonus funds cannot be withdrawn directly; only winnings after the wagering requirement is met can be withdrawn.
• db677 reserves the right to modify, suspend, or cancel any bonus at any time.
• If bonus abuse or fraud is suspected, the relevant bonus and associated winnings may be forfeited.
• Bonuses cannot be transferred to any other member.

6. VIP Program

The db677 VIP Program has four tiers awarded based on a member's activity. Weekly cashback benefits are available at each tier:

• Bronze — up to 0.2% weekly cashback.
• Silver — up to 0.5% weekly cashback.
• Gold — up to 0.8% weekly cashback.
• Platinum — up to 1.0% weekly cashback.

Members can advance to higher tiers through regular and active gaming. Decisions regarding VIP tier assignment and cashback payments are entirely at db677's discretion. VIP benefits are non-transferable to any other account.

7. Prohibited Activities and Account Suspension

The following activities are strictly prohibited and will result in immediate suspension or permanent closure of the account:

• Creating an account using a false identity or someone else's identity.
• Operating multiple accounts or using another person's account.
• Placing artificial or coordinated bets to exploit bonus benefits.
• Fraudulent activities, hacking, or tampering with the Platform.
• Attempting to launder money or introduce illegal funds.
• Misconduct or threatening behaviour toward other members or staff.
• Using third-party software or bots to operate games.

8. Data Protection and Privacy

db677 places the highest importance on protecting its members' personal information. The Platform uses SSL encryption technology to keep all data transfers secure.

The personal information you provide will be used solely for service operation, identity verification, and fulfilling legal obligations. Information will not be shared with third parties, except where required by a lawful request from law enforcement authorities.

For full details of our data protection policy, visit the Privacy Policy page.

9. Dispute Resolution

If a complaint or dispute arises, the member must first attempt to resolve it through db677's support team. Our support team provides assistance in both Bengali and English, 24 hours a day, 7 days a week.

9.1 Complaints Process

• First, contact the support team directly via live chat.
• If needed, send a detailed complaint to [email protected].
• Include your account ID, transaction date, and any relevant information with your complaint.
• db677 will respond to complaints within a reasonable time.

If a technical error occurs in a game, the affected round or bet may be considered void. In such situations, db677's decision will be considered final.

10. Limitation of Liability

db677 is an entertainment gaming platform. Participation on the Platform is entirely voluntary and members game at their own risk. db677 bears no responsibility for the following:

• Game disruptions or loss of funds caused by internet disconnection.
• Losses resulting from theft of a user's own credentials (where db677's systems remain secure).
• Delays or failures by third-party payment gateways.
• Any issues caused by the user's device or software.

If the service is temporarily unavailable due to technical reasons, db677 will endeavour to restore it as quickly as possible. However, db677 has no obligation to provide compensation for losses incurred during such interruptions.

11. Changes to Terms

db677 reserves the right to partially or fully amend these Terms at any time. Changes will take effect from the date of publication.

For significant changes, db677 will attempt to notify members via their account or registered contact details. However, it is the member's own responsibility to review the Terms regularly. Continued use of the Platform after updated Terms are published will be considered automatic acceptance of the new Terms.

12. Contact

If you have any questions or comments about these terms and conditions, please contact db677 through the following:

• Live Chat: Use the Platform's live chat for direct 24/7 support.
• Email: [email protected]

Our support team provides assistance in both Bengali and English.

This document is the complete description of db677's terms and conditions. By using any part of the platform, you are considered to have accepted all of these terms. These terms are written in Bengali and will be interpreted in accordance with the laws applicable in Bangladesh.